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Frequently Asked Questions

Help centre

Frequently Asked Questions

Straight answers about services, documents, Aadhaar, banking, insurance and visiting the centre.

Do you provide Aadhaar enrolment or update?

No. Digital Solution Point provides Aadhaar download and print assistance only. Enrolment and demographic/biometric update services are not offered here.

Can you guarantee approval of government applications?

No. We can help prepare and submit applications, but verification and approval are handled by the concerned authority.

Can I ask for the document list before travelling?

Yes. Use WhatsApp and tell us which service you need. We can share the usual document checklist before you visit.

Do you provide banking services?

We provide Airtel Payments Bank related assistance at the service point. Bank eligibility, limits, account terms and approvals remain with the bank.

What insurance can I ask about?

You can ask about life, health, motor, personal accident, shop/property, home and commercial vehicle insurance assistance. Product terms and eligibility depend on the insurer.

What cyber-cafe work is available?

Printing, scanning, photocopy, online form filling, PDF work, image resizing, passport-photo preparation, email assistance, resume and biodata preparation are among the common services.

When are you open?

Monday to Saturday, 9:00 am to 6:00 pm. The live site header also shows current open/closed status.

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